Gateway Cycles, Mt. Sterling, Lexington, Kentucky, Kawasaki, Honda Power Equipment, Motorcycle, Scooter, ATV, Utility Vehicles, Jet Ski, Generators

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I recently(months ago) purchased a Royal Enfield from a dealer in Evansville, IN, the nearest Enfield dealer to Lexington. 6 Hour round trip. Unfortunately, they delivered me the wrong bike. OK, no problem. They turned around and delivered the correct bike, unfortunately the bike they delivered was delivered inoperable. The bike would not charge the battery. The dealer I purchased it from refused to pick up the bike and fix it... even though they delivered it this way. Months into this brand new bike, unable to ride it, a beautiful piece of metal sitting in my garage collecting dust, all the while I'm making payments on it.... I happened to look at the Enfield site again and Gateway Cycles showed up as a new Enfield dealer right here in Lexington! I was so excited. I emailed and eventually spoke to Carl over the phone. Enfields were so new to them they didn't even have their shop manuals. They were more than happy for me to drop the bike off. They had it for several weeks while they were getting all the info together to be able to work on Enfields via warranty converge. These guys at Gateway fixed my bike, their first Enfield warranty claim. Everyone there was so kind, professional and helpful. They did their best to take care of me and when my bike was ready they gave me a ring. Great service at Gateway. They truly saved me from a huge legal battle I would have had with the original dealer. The original dealer was a huge let down, but thanks to Gateway Cycles I will be able to enjoy my Enfield... if you aren't familiar with an Enfield go check them out at Gateway... they have them there an you won't be able to find better people to buy front than them. Great great service!!! "

By: Nick Lexington, KY

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By: kody guston, KY

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"Very pleased with the staff at Gateway Cycles in Lexington, Ky. A no haggle experience. I'm a die hard Kawasaki fan. Started riding on a KE 100 when I was little, bout a used Kawasaki when I turned 16, bout a new 900 in 2006 and now am the proud owner of the Beast Vulcan 2000cc. Keep up the great atmosphere there guys, I'll try and get you as much business as I can."

By: Kevin Carlisle, KY

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By: Paul LEXINGTON, KY

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"I would like for all to know how appreciative I am of the excellent purchasing experience at Gateway. Eldon was very knowledgeable and helped me find the right bike for my riding style while incorporating my wish list as well.He is a great salesman with a no pressure attitude that made for the most comfortable and relaxed vehicle purchase I have ever made. Words can not describe how happy I am with my new Vulcan. Excellent job Gateway! "

By: Duane Lexington, KY

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"best experience ever had buying a bike, staff is the best around for sure! very helpful, know what they are doing and talking about! they take pride in serving the customer. recommend gateway cycles to everyone, its 50 times better than the honda dealership in maysville"

By: Anonymous flemingsburg, KY

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"I just wanted to say a big 'Thank you' to Eldon for his wonderful handling of my purchase of my 2004 Suzuki Intruder 1400. From the purchase of the new tire and the helmet to my riding off the front step he was genuinely concerned with my experience from start to finish. I have been buying and selling vehicles for many years and he is one of only 2 people I can look back on and say it was a real joy to buy from. Thanks Eldon, and Gateway...you've got a real gem there!"

By: David Frankfort, KY

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"I was so comfortable buying parts for a mule that when it came time for me to treat myself to a new ride. The first place I went was Gateway. I'm now the proud owner of a 2010 Teryx Sport. As expected the whole purchase experience was great."

By: Jim Lexington, KY

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By: Michael monticello, KY

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"Bought a new 2010 Concours 14 in Candy Neptune Blue from Gareway in Lexington on New Circle Road. Outstanding Dealer service and Carl was top notch. Unlike many other "so-called" self procalimed dealerships in two states, Gateway sincerely cares about customers, the buying transaction, and service. It doesn't stop after you buy a vehicle. The people know the product and can answer any questions you have. Prices don't get any better because Carl beat everybody else I spoke too out of five dealerships and any Internet deals I came across. If you purchase a product at Gateway, in my opinion, you cannot go wrong. My next motorsports purchase will be with this group of folks, without even bothering to check anywhere else. The trip to visit this dealership was the smartest choice I ever made about buying a new bike. John Hinkle, London, Ky. "

By: John London, KY

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"I bought a new Teryx back in October, and the salesman Stacey was great. I was very happy with the deal I got. I could not find another dealer to match it. I have called the salesman with several questions, and he has always answered right away. There is nothing like good customer service. "

By: Chris Richmond, KY

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"It was a pleasure working with Robert on my 2010 Brute Force 750. The entire experience was one of the easiest and best I have ever had when buying anything. No matter how busy he kept everything going in the right direction. Took his time explained everything about it and had more than enough knowledge on the ATV to answer any questions I might have. Parts and Service department was excellent as well in getting everything I wanted ordered and everything put on for me to hit the trails. They made me feel welcome and at home through out the entire buying experience. Over all I had a great time talking and shooting the bull, with everyone down there. 5 STARS FOR THE ENTIRE STORE!!!!! Keep up the good work guys!!!!"

By: Aaron Ezel, KY

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"I ordered fenders for a mule. Delivery was exactly as promised. service was courteous ,friendly and professional. a pleasant experience."

By: Jim Lexington, KY

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"I bought my first Kawasaki on 11-18-09 a 09 Prairie 360 4x4, Kip made me feel very comfortable during the process from the time i walked into the store , till the moment that he helped my load my new atv on my trailer, definitly the kind of service that will bring me back for my next atv purchase, I would highly reccomend Gateway Cycles to anyone that is going to buy a new ride.Thanks Guys Anthony Conley Morehead ky"

By: Anthony Morehead, KY

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"Gateway Cycles custom built a machine for our heavy utility work. The Kawasaki Brute Force 750 was just the base machine. Additions of tank tracks, sprayers, remote control winch and specialized equipment makes this machine one of a kind. Gateway built it all from scratch and it exceeds our expectations in heavy construction type use. I highly recomend Gateway Cycles for any personal, business or commercial machines. "

By: Tony Lexington, KY

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"Carl conducts business the way it should be done. He has gone out of his way for 4 weeks trying to sell my bike. He makes good on his word and is a straight shooter. If you want an upfront / no hassle / do anything for your business deal then gateway cycles is where you need to shop! I rarely get to say this but it has been a pleasure doing business with you and thank you for your time. Andy Miller"

By: Andy Olive Hill, LA

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"Excellent customer service and parts services. I am very satisfied with their ability to produce custom work and changes on my machine. "

By: Tony Lexington, KY

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"so far so goo keep up the good work"

By: kris owingsville, KY

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"I am very pleased with my new vulcan 900 custom.I am also pleased with the sales and service departments for being so helpful.Thanks for everything. "

By: E.Glenn MT. STERLING , KY

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"bought a new bike for my kid today. comfortable, no pressure, nice people. my kid simply loves his new 250f. awesome bike. i think he is hooked. we will be customers for a long time, i am sure. gene harrison"

By: randall irvine, KY

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"i haven't purchase anything yet but ive been to your store and i got complete respect from you guys"

By: Jeff Morehead, KY

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"It is very refreshing to find a shop that still treats their customers like more than a number(VERY RARE). Even if your not ready to make your big purchase just yet take the time to meet Carl, nice guy and very helpful."

By: jaired Zeeland, MI

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"Very nice place to shop, great parts and great service!"

By: Jacob Clay City, KY

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By: jacob Winchester, KY

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"I've been highly pleased with the customer service here at GatewayCycles. They took the time to answer all my questions. They worked with me to get the bike that I wanted and a reasonable price. I must admit that customer service was a big part of my decision. If it wasn't for that I would have made my purchase at one of the other 5 bike shops I was shopping. With the service and attention they have supplied me, I will be a GatewayCycles customer for a while."

By: Lionel Richmond, KY

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"My bank is in Tennessee, i am at Ft. Knox and this dealership is 130 miles from me. They took the time to work with me and ensured that my purchase was hassel free considering distance and not being able to be face to face. I would highly recommend this dealership. I was not treated as well at the local dealerships as i was with these guys. "

By: Howard Radcliff, KY

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"I have now made three purchases from you guys. And you all sold my motorcycle in only a weeks time. Extremely satisfied."

By: Roger Mt Sterling, KY

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"We stopped in one night about quitting time Carl took his time explained all the differences in the mules we was looking at so we would make the right decision.I appreciated that and with that said he got my respect and buisness.I just wanted to say that the the overall experience that Carl and his crew showed was exceptional!Will highly recommend to all my friends!Thank's again for the Excellent service. Joe Brown,Ky"

By: Joseph Maysville, KY

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"I just want to say thank you to Carl he took the time to call me and tell me all about the new atv's that is just so awesome and he was so friendly. Also love the web site made me want to buy another Atv see you tomorrow thanks again Carl you guys are awesome"

By: Lisa Wellington, KY

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Gateway Cycles
Race Team
Kawasaki riders interested in joining the most rider-oriented team in the country are invited to send resume's to: carlr@gatewaycycles.com

Enjoy great discount programs while riding for
the largest Team Green Dealer in the U.S.!

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